Privacy Policy

Data Controller DPFDIRECTSOLUTIONS LTD (company number 17536782), 49 Finnemore Road, Birmingham, B9 5XN. Email: info@dpfdirectsolutions.co.uk. Telephone: 07508 870352. 

Collected Personal Data If you enquire or book a service, we may collect your name, phone number, email address, vehicle details, booking or service address, and messages you send us. Our website host may also process technical information needed to run and secure the website. 

Purpose of collecting data We use this information to respond to enquiries, provide quotes, arrange and carry out DPF cleaning, handle warranty requests, and meet business and accounting obligations. Our lawful bases include taking steps before a contract, performing a contract, complying with legal obligations, and legitimate interests in managing our business.

Information may be processed by our website host, communications, payment, and bookkeeping providers where needed. We retain it for only as long as reasonably necessary for the relevant service, warranty, dispute, or legal record-keeping requirement.

You can contact info@dpfdirectsolutions.co.uk to request access to, correction or deletion of your information, to object to certain processing, or to exercise other UK data protection rights where applicable. You may also complain to the Information Commissioner’s Office at www.ico.org.uk. Essential website cookies may be used; any optional cookies should be explained in the website’s cookie settings.

Last updated: 24 October 2026.